Nerd ham award - tension at Pandemonium
Saturday August 21st, 2010
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tension at Pandemonium
(Disclosure: I should point out, firstly: I am a member of the 'Arvard 'Ardboyz i.e. one of the Warhammer players, secondly: I was not there this week - I don't get to play games very often because of babycare duties)

There's been a bit of tension at Pandemonium between the Magic players and the Warhammer players. Apparently this week there was an incident on Thursday. Let's look at the weekly events calendar... so that's Warhammer on Thursdays, and Magic on Monday, Tuesday, Wednesday and Friday.

The official report of the incident is here. But to summarise, a Magic player was upset by being asked to move his game, on the one night of the week which isn't a Magic gaming night, and therefore the Ardboyz get a table taken away and assigned to him. Does this seem like rather an over-reaction?

I have no idea what the economics of running a game store are like, but right now it feels like Tyler is prepared to throw away whatever revenue he gets from Warhammer stuff, in favour of keeping the Magic players happy. I have stuck to buying my games stuff (at least the ones they stock) from Pandemonium for the last couple of years but if I no longer feel welcome then I can more easily and cheaply buy it online.

The main thing Pandemonium has going for it is that we have gaming tables and terrain there and a time which is reasonably convenient to go and play. (The other club I would like to go to meets on Sunday afternoons, which is more intrusive in my 'family time').

Lets hope we can figure out something a bit more reasonable than the latest 'changes to the arrangement'.

Edit - made this public.
Current Mood: http://l-stat.livejournal.net/img/mood/nolegs/angry.gif angry

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<12:03 am on Sunday August 22nd, 2010
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Wow, that seems pretty ridiculous. And from the report of the incident, it seems that Tyler made his decision before talking to anyone form your club. What a crappy way to run a business.
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jaq
<12:29 am on Sunday August 22nd, 2010
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It's been suggested we email Tyler directly so I will do that when I have some time.
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jaq
<11:16 am on Monday August 23rd, 2010
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email
I sent this email to Tyler

Hi Tyler,

I am a member of the 'Arvard 'Ard Boyz. Sadly I only make it to the store every few weeks due to other commitments. So I wasn't there last Thursday, but I have been reading your 'ruling' on our club forum, and other comments about it.

I think you overreacted. Firstly, on hearing a complaint you immediately made a ruling without apparently discussing it with the other person involved, or any club officers. Secondly, you've taken a problem which was due to a misunderstanding between two people, and turned it into a punishment which affects a whole segment of your customers. Now you have a whole lot more upset people to answer to, including myself.

I can remember a few years back when Pandemonium had some financial troubles, and I like many others bought a t-shirt I didn't really need so that I could help the store carry on. It was nice to feel like part of a supportive community. After reading your ruling from Friday I didn't feel like I was welcome in that community any more, despite the fact that I have done nothing wrong (like, I wasn't even there).

I would like to continue playing games and buying gaming products at Pandemonium but I'm not going to be subjected to a ridiculous punishment for something I had no involvement in. I think it would make people happier if you admit you overreacted in the heat of the moment, changed the ruling just to let Eli have an assigned table for a while, and leave out the threats.

thanks for your time,
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prog
<01:40 am on Sunday August 22nd, 2010
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Coincidentally, I had a remarkably crappy retail experience that very night at that very store. Even though I was standing there with a large shrinkwrapped boardgame box in my hands, I found myself completely ignored by two clerks while they both focused on chattily helping some guy pick out and package up his Magic cards. I stood amidst a small crowd of other clearly-holding-things-and-yet-invisible people, while we all tried not to get run down by sugar-addled Magic teenagers fighting over ice cream. It was really stressful and weird.

(And please forgive me if I elbowed past you in the basement without recognizing you!!)
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jaq
<10:59 pm on Sunday August 22nd, 2010
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No-no, I wasn't there myself.

It is interesting to hear your experience though. Do you mind if I mention it in my email to Tyler?
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(Anonymous)
<01:09 am on Monday August 23rd, 2010
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This is Vince... from 'Ard Boyz...
I wonder if Tyler is aware that if we leave, he loses most of his terrain (~4/5), 6 of the 9 table shells and all of the table tops - not to mention a good majority of the wargaming business.

Thursdays are - as of now, free at the Hobby Bunker. I will be part of a group of people who are trying to coordinate the time and space with the owner to make more of the tables available. As of now, major shipping is done on thursday nights, utilizing all but one or two tables.

future plans might result in as many as 20 tables at the hobby bunker...

I'm glad I'm not the only person angered by how Tyler handled this - as misery loves company.......

Vince
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jaq
<11:18 am on Monday August 23rd, 2010
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Re: This is Vince... from 'Ard Boyz...
Yeah, I wondered about the tables and terrain.

I would go and play at Hobby Bunker if I could do so on Thursdays (or possibly another weekday evening). As now, it would only be once every few weeks.
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keletkezes
<07:17 am on Tuesday August 24th, 2010
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Just about all the multi-facet gaming stores in Nottingham focus very heavily on Magic because it's the largest money-grabber in the sector: with a new edition every year or less, it keeps them coming back, and it's expensive (good profit margins). Having never got involved at store gaming I can't say how the divisions work, but yes, there are a lot more Magic nights than SATT or wargames.
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